Avalible for work
About Me
I’m Fidel Geiseb, a seasoned banker with a passion for unlocking financial potential and driving business success. With years of experience in banking and business development, I navigate the complexities of finance with strategic insight, integrity, and a commitment to excellence. My mission is to empower businesses and individuals with the financial tools, knowledge, and partnerships they need to thrive in an ever-evolving economic landscape. Let’s shape a future of financial growth—built on trust, strategy, and vision.
My Experience
BUSINESS DEVELOPMENT OFFICER
FNB WESBANK COMMERCIAL
Otjiwarongo
|
2022 – Present
I prepare and submit credit applications for evaluation and approval while providing financial services and acquiring new business by supporting and engaging with dealers, commercial banks, and branches. By actively engaging with WesBank customers, I strive to understand their unique requirements, optimize value, and recommend the best options for WesBank product integration. Additionally, I manage the growth of active WesBank customers, designing cross-selling campaigns and identifying business opportunities that exceed targets within my defined territory, ultimately driving increased revenue and long-term financial success.
BUSINESS DEVELOPMENT OFFICER
FNB WESBANK COMMERCIAL
Otjiwarongo
|
2022 – Present
I prepare and submit credit applications for evaluation and approval while providing financial services and acquiring new business by supporting and engaging with dealers, commercial banks, and branches. By actively engaging with WesBank customers, I strive to understand their unique requirements, optimize value, and recommend the best options for WesBank product integration. Additionally, I manage the growth of active WesBank customers, designing cross-selling campaigns and identifying business opportunities that exceed targets within my defined territory, ultimately driving increased revenue and long-term financial success.
BUSINESS RELATIONSHIP ANALYST
FNB
Otjiwarongo
|
2020
In my previous role, I focused on growing and retaining client relationships within my allocated segment, including Commercial, Agribusiness, and SME portfolios. I prepared and submitted credit applications for evaluation and approval, ensuring that financial solutions met customer needs. I actively monitored and reported on portfolio performance against targets, sales, service levels, financial performance, compliance, credit, and risk. Through in-depth analysis, I identified and recommended operational improvements to minimize risk and enhance efficiency. I executed tactical plans to prioritize customer retention and service excellence, ensuring queries were raised, managed, and resolved within agreed SLAs.
BUSINESS RELATIONSHIP ANALYST
FNB
Otjiwarongo
|
2020
In my previous role, I focused on growing and retaining client relationships within my allocated segment, including Commercial, Agribusiness, and SME portfolios. I prepared and submitted credit applications for evaluation and approval, ensuring that financial solutions met customer needs. I actively monitored and reported on portfolio performance against targets, sales, service levels, financial performance, compliance, credit, and risk. Through in-depth analysis, I identified and recommended operational improvements to minimize risk and enhance efficiency. I executed tactical plans to prioritize customer retention and service excellence, ensuring queries were raised, managed, and resolved within agreed SLAs.
TRAINER MANAGER
FNB
Otjiwarongo
|
2017
I translated strategies into actionable goals and executed relevant projects and initiatives aligned with strategic objectives, incorporating specific performance measures and control systems to track progress. I developed a service culture focused on building rewarding relationships, proposing innovative solutions, and empowering others to deliver exceptional client service. I managed the development and implementation of the People Strategy and operational objectives, driving significant growth and profitability while maintaining a strong focus on cost management. My role also involved maintaining high-level client engagement and networking relationships, while driving efficiency and quality improvements in processes and systems to enhance client experience and overall performance.
TRAINER MANAGER
FNB
Otjiwarongo
|
2017
I translated strategies into actionable goals and executed relevant projects and initiatives aligned with strategic objectives, incorporating specific performance measures and control systems to track progress. I developed a service culture focused on building rewarding relationships, proposing innovative solutions, and empowering others to deliver exceptional client service. I managed the development and implementation of the People Strategy and operational objectives, driving significant growth and profitability while maintaining a strong focus on cost management. My role also involved maintaining high-level client engagement and networking relationships, while driving efficiency and quality improvements in processes and systems to enhance client experience and overall performance.
BUSINESS BANKER
STANDARD BANK
Otjiwarongo
|
2017
I managed relationships within the Business Banking Segment, focusing on growing new business by proactively sourcing opportunities. I sold value-adding financial solutions from a range of standard and customized product offerings, ensuring that clients received tailored support. I effectively managed credit risk and consistently provided superior client service, while enhancing the bank’s relationship banking concept to foster long-term partnerships and business growth.
BUSINESS BANKER
STANDARD BANK
Otjiwarongo
|
2017
I managed relationships within the Business Banking Segment, focusing on growing new business by proactively sourcing opportunities. I sold value-adding financial solutions from a range of standard and customized product offerings, ensuring that clients received tailored support. I effectively managed credit risk and consistently provided superior client service, while enhancing the bank’s relationship banking concept to foster long-term partnerships and business growth.
SME BANKER
NEDBANK
Otjiwarongo
|
2016
In my previous role, I prepared and submitted credit applications for evaluation and approval by the credit team, ensuring alignment with financial standards. I reported on the performance of my allocated SME segment portfolio, tracking key metrics such as targets, sales, service, financial performance, compliance, credit, and risk. My focus was on growing and retaining client relationships within the SME segment, executing the segment offering and related initiatives aimed at optimizing both client experience and profitability for the bank. Through these efforts, I contributed to the bank’s success by enhancing client satisfaction and driving financial growth.
SME BANKER
NEDBANK
Otjiwarongo
|
2016
In my previous role, I prepared and submitted credit applications for evaluation and approval by the credit team, ensuring alignment with financial standards. I reported on the performance of my allocated SME segment portfolio, tracking key metrics such as targets, sales, service, financial performance, compliance, credit, and risk. My focus was on growing and retaining client relationships within the SME segment, executing the segment offering and related initiatives aimed at optimizing both client experience and profitability for the bank. Through these efforts, I contributed to the bank’s success by enhancing client satisfaction and driving financial growth.
PERSONAL BANKER
NEDBANK
Otjiwarongo
|
2015
I focused on attracting, retaining, and growing my portfolio by proactively identifying cross-sell opportunities to maximize life cycle potential. Guided by the segment value proposition and sales targets, I prioritized both bank and customer-specific products. I promoted a relationship-based offering by serving as the dedicated and primary point of contact for customers, providing tailored financial solutions that met their expectations in line with the customer value proposition. Throughout this process, I ensured full compliance with all regulatory requirements to maintain the highest standards of service and risk management.
PERSONAL BANKER
NEDBANK
Otjiwarongo
|
2015
I focused on attracting, retaining, and growing my portfolio by proactively identifying cross-sell opportunities to maximize life cycle potential. Guided by the segment value proposition and sales targets, I prioritized both bank and customer-specific products. I promoted a relationship-based offering by serving as the dedicated and primary point of contact for customers, providing tailored financial solutions that met their expectations in line with the customer value proposition. Throughout this process, I ensured full compliance with all regulatory requirements to maintain the highest standards of service and risk management.
CUSTOMER CONSULTANT
STANDARD BANK
Otjiwarongo
|
2013
I contributed to the growth and profitability of the branch lending and funding portfolios by effectively processing lending applications and providing exceptional customer service. I developed and capitalized on opportunities to promote the bank’s products, conducting interviews with new customers to identify their financial needs. I advised clients on the most appropriate products, including personal cheques, savings, investment, insurance, and loan accounts, as well as facilitating account transfers, amendments, and closures. I also referred client leads for additional financial services within the group, updated customer information, handled foreign exchange transfers, and conducted tele-sales to further drive business growth.
CUSTOMER CONSULTANT
STANDARD BANK
Otjiwarongo
|
2013
I contributed to the growth and profitability of the branch lending and funding portfolios by effectively processing lending applications and providing exceptional customer service. I developed and capitalized on opportunities to promote the bank’s products, conducting interviews with new customers to identify their financial needs. I advised clients on the most appropriate products, including personal cheques, savings, investment, insurance, and loan accounts, as well as facilitating account transfers, amendments, and closures. I also referred client leads for additional financial services within the group, updated customer information, handled foreign exchange transfers, and conducted tele-sales to further drive business growth.
MULTI-SKILLED
STANDARD BANK
Otjiwarongo
|
2013
In my previous role as a Teller, I served as an enquiry service official, assisting customers with their banking needs and directing them to the correct stations through floor walking. This proactive approach helped avoid service failure and enhanced the overall customer experience, ensuring smooth and efficient service delivery throughout the branch.
MULTI-SKILLED
STANDARD BANK
Otjiwarongo
|
2013
In my previous role as a Teller, I served as an enquiry service official, assisting customers with their banking needs and directing them to the correct stations through floor walking. This proactive approach helped avoid service failure and enhanced the overall customer experience, ensuring smooth and efficient service delivery throughout the branch.
FRONTLINE SUPPORT OFFICER
STANDARD BANK
Otjiwarongo
|
2011
I was responsible for ordering, receiving, filing, and issuing cheque books to clients, ensuring proper documentation and timely service. I also handled the filing and mailing of bank statements, as well as issuing bank guarantee cheques. In addition, I escalated service queries to the appropriate support units for resolution and provided relief as an enquiries official, assisting customers with their inquiries and ensuring a high level of service.
FRONTLINE SUPPORT OFFICER
STANDARD BANK
Otjiwarongo
|
2011
I was responsible for ordering, receiving, filing, and issuing cheque books to clients, ensuring proper documentation and timely service. I also handled the filing and mailing of bank statements, as well as issuing bank guarantee cheques. In addition, I escalated service queries to the appropriate support units for resolution and provided relief as an enquiries official, assisting customers with their inquiries and ensuring a high level of service.
KYC TEMP
STANDARD BANK
Otjiwarongo
|
2010
I managed the order, receipt, filing, and issuance of cheque books, ensuring clients had access to their banking materials in a timely manner. I was also responsible for filing and mailing bank statements and issuing bank guarantee cheques. Additionally, I escalated service queries to the appropriate support units for resolution and served as an enquiries relief official, providing assistance to customers and ensuring a smooth service experience.
KYC TEMP
STANDARD BANK
Otjiwarongo
|
2010
I managed the order, receipt, filing, and issuance of cheque books, ensuring clients had access to their banking materials in a timely manner. I was also responsible for filing and mailing bank statements and issuing bank guarantee cheques. Additionally, I escalated service queries to the appropriate support units for resolution and served as an enquiries relief official, providing assistance to customers and ensuring a smooth service experience.
My Education
Certificate In Public Sector Management
Namibia Institute of Public Administration & Management
NQF Level 7
|
Graduated: 2024
A specialized program focused on developing skills in public administration, governance, policy development, and strategic management, equipping professionals to effectively manage and lead within government and public sector organizations.
Certificate In Public Sector Management
Namibia Institute of Public Administration & Management
NQF Level 7
|
Graduated: 2024
A specialized program focused on developing skills in public administration, governance, policy development, and strategic management, equipping professionals to effectively manage and lead within government and public sector organizations.
Bachelors of Commerce Accounting
Regent Business School
NQF Level 7
|
Graduated: 2024
A comprehensive program that provides in-depth knowledge of accounting principles, financial reporting, taxation, auditing, and business management, preparing professionals for roles in accounting, finance, and business strategy.
Bachelors of Commerce Accounting
Regent Business School
NQF Level 7
|
Graduated: 2024
A comprehensive program that provides in-depth knowledge of accounting principles, financial reporting, taxation, auditing, and business management, preparing professionals for roles in accounting, finance, and business strategy.
Certificate of Finance Risk Managemen
University Of Namibia
NQF Level 6
|
Completed: 2021
A specialized program that focuses on identifying, assessing, and managing financial risks, equipping professionals with the tools and strategies needed to mitigate financial uncertainties and enhance decision-making in dynamic business environments.
Certificate of Finance Risk Managemen
University Of Namibia
NQF Level 6
|
Completed: 2021
A specialized program that focuses on identifying, assessing, and managing financial risks, equipping professionals with the tools and strategies needed to mitigate financial uncertainties and enhance decision-making in dynamic business environments.
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